Legal Document

Terms & Conditions

Last updated: April 8, 2026

1. General Provisions

These Terms & Conditions determine the rules for using the website available at tan-loris-913150.hostingersite.com (hereinafter: "Site") and the general conditions for providing graphic design services by:

Michał Pietrucin conducting business under the name Michał Pietrucin Usługi Graficzne (Michał Pietrucin Graphic Design Services)
ul. Konrada Leczkowa 19/19, 80-432 Gdańsk
NIP: 578 284 79 30
also operating under the trade name nexgraf,
hereinafter referred to as the "Provider".

Contact with the Provider:

Email: kontakt@tan-loris-913150.hostingersite.com
Phone: +48 692 11 99 53

The Provider renders graphic design services exclusively in the B2B (business-to-business) model on behalf of entities conducting business activity, hereinafter referred to as "Clients". Use of the Site and placing orders for services is equivalent to acceptance of these Terms & Conditions.

2. Definitions

Terms used in these Terms & Conditions mean:

Site — the website available at tan-loris-913150.hostingersite.com, which is the property of the Provider.
Provider — Michał Pietrucin conducting business under the name Michał Pietrucin Usługi Graficzne (Michał Pietrucin Graphic Design Services), ul. Konrada Leczkowa 19/19, 80-432 Gdańsk, NIP: 578 284 79 30, operating under the trade name nexgraf.
Client — an entity conducting business activity that uses the Provider's services or interacts with the Site in connection with such activity.
Parties — the Provider and the Client collectively.
Services — graphic design services provided by the Provider, including in particular: digital production, print & DTP, 3D visualization and animation, white-label services for advertising agencies, and other graphic design services agreed upon by the Parties.
Brief — a detailed description of the assignment provided by the Client, specifying the scope, purpose, technical and aesthetic requirements and any other information necessary for proper execution of the Service.
Materials — all graphics files, designs, visualizations, animations and other works created by the Provider in the course of performing an assignment, constituting the subject of copyright under the Act of 4 February 1994 on Copyright and Related Rights (as amended).
Terms & Conditions — this document determining the terms of cooperation between the Parties.

3. Use of the Website

3.1. General Rules

Use of the Site is free of charge and does not require registration. The Site is informational and offer-related in nature and serves to present the scope of the Provider's services and enables establishing contact for submitting a quote request.

3.2. Technical Requirements

To properly use the Site, you need a device with Internet access and a current web browser supporting HTML5, CSS3 and JavaScript. The Provider is not responsible for the Site's malfunction resulting from failure to meet the above technical requirements or resulting from the Client's device configuration.

3.3. Contact Form and Quote Requests

Submission of the contact form constitutes only a quote request and is not equivalent to entering into a service agreement or submitting a binding offer within the meaning of Article 66 § 1 of the Civil Code. Personal data transmitted through the form is processed in accordance with the Privacy Policy. The Provider reserves the right not to respond to quote requests without stating reasons.

4. Conclusion and Subject Matter of Contract

4.1. Nature of Cooperation

Services are provided exclusively to entities conducting business activity (B2B). The Provider does not provide services to consumers within the meaning of Article 22¹ of the Civil Code. By placing an order, the Client declares that it acts within the scope of its professional or business activity.

4.2. Contract Conclusion

The service agreement is concluded at the moment of written confirmation (including by electronic mail) of acceptance of the assignment by the Provider, together with explicit specification of: the scope of Services, execution deadline and agreed compensation. An offer submitted by the Provider binds it for 14 days from the date of its submission, unless the offer specifies a different period. Detailed conditions for individual assignments may be regulated by a separate framework agreement or an individual assignment signed by the Parties.

4.3. Cooperation Models

The Provider offers the following cooperation models:

Fixed-Price — a one-time quote for a specific assignment prepared on the basis of the provided Brief. The compensation is fixed and determined in full before work begins. A change in the scope of the assignment during execution may require an amendment to the quote.
Dedicated Hours — a fixed, monthly pool of production hours available as part of a subscription. Unused production hours expire at the end of the given billing period and are not carried over to the next month, unless the framework agreement explicitly provides otherwise.

4.4. Assignment Execution

The Provider begins execution of an assignment after all of the following conditions are met: (i) receipt of a complete and unambiguous Brief, (ii) confirmation of scope, deadline and compensation by both Parties, (iii) payment of a deposit — if such payment is required in accordance with Section 7. Execution deadlines are set individually. The Provider promptly informs the Client of the risk of exceeding the agreed deadline, no later than when such risk is identified.

4.5. Revisions and Corrections

The scope and number of revision rounds included in the price of the assignment are determined in each case in the quote or contract. Revisions resulting from Materials not complying with the Brief are performed free of charge. Additional revisions exceeding the agreed scope or resulting from a change to the Brief by the Client are subject to separate quotation and require an amendment to the assignment.

5. Copyright and Intellectual Property

5.1. Transfer of Copyright Ownership

Upon full payment by the Client of compensation for a given assignment, the Provider transfers to the Client the copyright ownership of the created Materials, in the fields of exploitation specified in the agreement or quote, and in the absence of explicit specification — in the following fields of exploitation:

fixation and reproduction by any technique, including digital, printing and reprographic techniques;
distribution, lending or rental of copies of the Materials;
public display, exhibition, performance, and also making publicly available in such a way that anyone can access them at the time and place of their choosing (Internet);
dissemination in printed and digital form, including as part of advertising campaigns, POS materials, presentations and social media;
adaptation, translation, modification, reworking and other changes to the Materials and use of such adaptations.

Until full payment is made, the Materials remain the property of the Provider and may be used by the Client only with the Provider's prior written consent.

5.2. Portfolio Right

The Provider reserves the right to present completed Materials in its portfolio, on its website, in social media profiles and in marketing materials free of charge. The Client may exclude the above right by written notice submitted before entering into the agreement or by entering into a separate confidentiality agreement (NDA). The above notice does not limit the Provider's right to use the Client's brand as a reference in its business activity, unless the NDA provides otherwise.

5.3. Warranty of Rights to Source Materials

The Client represents and warrants that it possesses all rights (including copyright ownership, licenses or appropriate consents) to all source materials provided to the Provider for performing the assignment, in particular to: logos, photographs, illustrations, texts, fonts and other graphic elements. The Client bears sole liability for damages to the Provider and third parties for all claims arising from violation of third-party intellectual property rights in connection with the provided source materials.

6. Confidentiality

The Provider undertakes to maintain in strict confidence all confidential information obtained from the Client in connection with performance of assignments, both during cooperation and after its termination, indefinitely. The confidentiality obligation includes in particular:

technical, commercial and organizational information concerning the Client;
marketing strategies, campaign plans and data regarding the Client's customers;
unpublished designs, prototypes and graphic materials;
financial and commercial terms of cooperation.

At the explicit request of the Client submitted before beginning cooperation, the Parties enter into a separate, written confidentiality agreement (NDA), regulating detailed conditions for protection of confidential information. The confidentiality obligation does not apply to information that is or has become public knowledge without breach of these provisions, nor to information that the Provider is obliged to disclose on the basis of absolutely binding legal provisions.

7. Compensation and Payment Terms

Compensation for Services is determined in each case in the quote or agreement. All prices are quoted in net amounts (without VAT) and are increased by value added tax (VAT) at the rate applicable on the date of invoice issuance, in accordance with the Act of 11 March 2004 on Value Added Tax.

Payment Deadline: 14 days from the date of invoice issuance, unless the Parties agreed otherwise. The invoice is issued after delivery of the Materials or upon expiration of the monthly billing period (subscription model).
Deposit: In the case of assignments with a value exceeding 5,000 PLN net, the Provider is entitled to require a deposit of up to 50% of agreed compensation, payable before beginning work. The deposit is documented by a deposit invoice.
Late Payment: In the event of non-payment of the debt by the deadline, the Provider is entitled to charge interest for late payment in commercial transactions in accordance with the Act of 8 March 2013 on Combating Excessive Late Payments in Commercial Transactions (as amended), and also to demand reimbursement of debt collection costs in a flat rate amount specified by the provisions of this law.
Suspension of Work: The Provider is entitled to suspend performance of the assignment in the event of non-payment for a period longer than 14 days after the due date, without prejudice to the Provider's other rights.

8. Liability of Parties

8.1. Liability of Provider

The Provider undertakes to perform the Services with due care, in accordance with the agreed Brief, technical specification and principles of graphic design. The Provider's liability for non-performance or improper performance of the agreement is limited in each case to the amount of net compensation due for a given assignment. The Provider is not liable for:

damages resulting from use of Materials contrary to their intended purpose, technical specification or agreed scope of license;
damages resulting from incorrect or incomplete information contained in the Brief;
indirect lost benefits, loss of profit or other consequential damages to the Client;
delays in assignment execution resulting from circumstances attributable to the Client, including delays in providing source materials or acceptance.

8.2. Liability of Client

The Client is responsible for:

the completeness, accuracy and legality of the Brief and all source materials provided to the Provider;
timely provision of feedback, approvals and acceptance of individual stages of execution, necessary to maintain established deadlines;
all legal consequences arising from the content of graphic materials accepted by the Client and intended for public use.

8.3. Force Majeure

Neither Party is liable for non-performance or delay in performance of obligations resulting from circumstances of force majeure, i.e., events beyond the Party's control, unforeseen and unavoidable, in particular: natural disasters, acts of war, acts of terrorism, general strikes, critical infrastructure failures or decisions of public authorities. The Party affected by force majeure is obliged to promptly inform the other Party of the occurrence of such circumstances and the expected duration thereof.

9. Withdrawal from Contract and Termination of Cooperation

Withdrawal by Client: The Client may withdraw from an assignment at any time before its execution by submitting a written statement by electronic mail. In such case, the Provider is entitled to compensation proportional to the scope of work performed until the date of withdrawal, but not less than an amount equal to costs incurred. Rights to the Materials do not transfer to the Client until the due compensation is paid.
Termination by Provider: The Provider may terminate the agreement with immediate effect in the event of material breach by the Client of the provisions of these Terms & Conditions or the agreement, in particular in case of non-payment, provision of false information or actions harmful to the Provider.
Termination of Subscription: In the Dedicated Hours model, either Party may terminate the agreement with the notice period specified in the framework agreement (standard: 30 calendar days at the end of the billing month).

10. Complaint Procedure

Complaints regarding the quality or scope of executed Materials, i.e., their non-compliance with the Brief or agreed specification, must be submitted by the Client to the Provider at the email address: kontakt@tan-loris-913150.hostingersite.com within 14 calendar days from the date of delivery of the Materials. The complaint should contain: (i) Client data, (ii) assignment or invoice number, (iii) detailed description of the identified non-compliance with the Brief or specification together with appropriate documentation (files, screenshots). Complaints submitted after the specified period or not containing the above elements may be left without review. The Provider considers the complaint within 14 business days of its proper submission and informs the Client of the method of its resolution.

11. Final Provisions

Applicable Law: These Terms & Conditions are governed by Polish law. In matters not regulated herein, the following shall apply in particular: the Act of 23 April 1964 — Civil Code (as amended), the Act of 4 February 1994 on Copyright and Related Rights (as amended), and the Act of 8 March 2013 on Combating Excessive Late Payments in Commercial Transactions.
Court Jurisdiction: Any disputes arising from or related to these Terms & Conditions or an agreement concluded on their basis shall be resolved by a court of general jurisdiction competent by location of the Provider's registered office.
Changes to Terms & Conditions: The Provider reserves the right to unilaterally change these Terms & Conditions. Changes enter into force on the day of their publication on the Site. With respect to assignments accepted before the effective date of changes, the Terms & Conditions as in effect on the date of agreement conclusion shall apply.
Severability: Should any provision of these Terms & Conditions be found invalid or ineffective, the remaining provisions retain full binding force. An invalid provision shall be replaced by a legal provision or — in the absence thereof — by a provision most closely approximating the purpose of the invalid provision.
Effective Date: These Terms & Conditions are effective as of April 8, 2026.